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Privacy policy

Your privacy is important to us

Please review our Privacy Policy, which also governs your visit to this site, in order to understand our practices. Please note your statutory rights are not affected. We are committed to protecting your privacy. Please read this following to learn more about our privacy policy.

What we collect and what we use it for 

The personally identifiable information we gather from you when you place an order with us, will only be used to complete your orders from Sportserve Ltd. If you send us an email, we will retain the content of your email and your email address to respond to your message and handle any follow up.

The personal data we require to complete your order is: name, contact email/contact phone, invoice address/delivery address.

We may use your data to send information on deals or items relevant to your previous purchases from the Sportserve Ltd website.

You are able to withhold all personal information that is not required to complete the order transaction. We do not collect any sensitive personal information in line with the General Data Protection Regulation (GDPR) 2018. Personal information will be held on our secure, single server database until deletion is requested.

You will be informed if at any time Sportserve Ltd intends to transfer personal information outside the European Economical Area.

What information do we share? 

Information about our customers is an important part of our business. Sportserve Ltd will not sell, trade or rent your personal information to others. The only time information will be shared is directly with a supplier/contractor if required, and Sportserve Ltd will request written consent prior to passing over any personal information.

We will only share the minimum amount of information about you with our direct suppliers/contractors to allow them to complete your transaction.


Cookies are small pieces of information that are stored on your computer's hard drive by your browser. Our cookies do not contain any personally identifying information but allow us to provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off.  If you want to know how to do this look at the help menu on your browser.

Your Consent 

By using our website, you are consenting to the collection and use of this information by Sportserve Ltd. If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.


We take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

You have the right to see personal data (as defined in the GDPR 2018) that we keep about you, upon receipt of a written request. If you are concerned that any of the information we hold on you is incorrect please contact us. Please note that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.

Security of login details

You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.

Applicability of online materials

Where content published on the website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for (i) the accuracy or otherwise of such content (whether published on or offline) and/or (ii) the use of such content, except for content which relates directly to Products you purchase.

We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

Removal or Request of Personal Information

If you want to be removed from our records, please contact us in writing at stating your wish for us to delete your details from our system and we will remove you from our database within 30 days.

If you want to request what personal information of your own we hold at Sportserve Ltd, or make any amendments, please contact us in writing at stating your wish for us to contact you with the details on our database and we will email within 30 days.


We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Sportserve Ltd possible and to enhance your overall shopping experience.